Most Hoarding Cleanup calls come from a family member, landlord, or the individual themselves, often after years of the situation building up. Our New Albany crews approach every job with patience.
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These are the standards Trauma Clean Pros holds on every Hoarding Cleanup call in New Albany, from first assessment to final cleanup.

Every technician carries an active bloodborne pathogen certification for any biohazard material uncovered, and full liability insurance covers the job.
Our New Albany dispatch pulls from a nearby crew, not a distant regional hub.
We quote the Hoarding Cleanup job after assessing scope in person, so New Albany clients know the cost before work starts.
Structured sorting bins, PPE, and biohazard identification protocols travel with every Hoarding Cleanup crew we send.
Every Hoarding Cleanup job gets scoped after an in-person walkthrough, since clutter level and underlying issues vary property to property.

Belongings are sorted methodically into salvage, donate, and dispose categories, with the client involved in decisions wherever possible.
Contamination found during sorting — from pests, spoiled food, or other biohazard material — is identified and remediated using certified protocols.
Mold growth hidden behind stacked belongings is common in long-term hoarding situations and gets flagged for remediation as it's uncovered.
We coordinate directly with pest control when infestation is found, so it's addressed as part of the same project.
Once sorting is complete, affected areas receive a full sanitization pass to address any biological contamination uncovered.
We handle logistics for donation and disposal so the family isn't left managing hauling separately.
A dispatcher takes your call at +1-844-401-0166 and schedules an in-person walkthrough at a time that works for you.
Once scheduled, a technician arrives at your New Albany property to assess the situation in person before any work begins.
After the walkthrough, technicians provide a written flat-rate quote and a proposed timeline before any sorting begins.
Work is completed in phases with client input throughout, closing with a final walkthrough and sanitization confirmation.

"My mother's hoarding situation had built up for over a decade. They were patient and helped us find important documents buried in the clutter." — A. Colquhoun
"They let her make decisions about her own belongings the whole way through, which mattered more than I expected." — P. Achebe
"They found a pest infestation behind stacked boxes and coordinated with a pest company the same week." — D. Oyelaran
"The sanitization at the end made the whole apartment feel livable again for the first time in years." — L. Boakye

Our New Albany coverage extends across New Albany, IN, with technicians available for phased projects of any size.

Timelines vary, but most Hoarding Cleanup projects in New Albany run one to five days once sorting and remediation are factored in.
Yes, we assess the property in person and provide a written price before work starts, with nothing added later.
Whenever possible, yes — we involve the client in sorting decisions rather than making unilateral calls about their property.
We're comfortable working alongside a case manager or family coordinator when one is involved in the process.
We flag it immediately and coordinate remediation or pest control as part of the overall project timeline.
Disposal and donation logistics are part of the standard Hoarding Cleanup scope, not an extra step you have to arrange.